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Nest thermostat for generation

MoAllen
Community Member

I have installed my new nest thermostat fourth generation and I have completed the set up twice, but it keeps telling me that the setup did not complete and I have to restart. Need some assistance.

1 Recommended Answer

kirk-467
Community Member

If your Nest Thermostat setup keeps failing, try restarting both the thermostat and your Wi-Fi router. Make sure the thermostat firmware and the Nest app are up to date. If it still doesn’t complete, contacting Google Nest support can help troubleshoot the issue directly.

View Recommended Answer in original post

2 REPLIES 2

kirk-467
Community Member

If your Nest Thermostat setup keeps failing, try restarting both the thermostat and your Wi-Fi router. Make sure the thermostat firmware and the Nest app are up to date. If it still doesn’t complete, contacting Google Nest support can help troubleshoot the issue directly.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@MoAllen 

Are you being shown any error codes?


To ensure that I see your reply, please tag me using @Patrick_Caezza