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Nest thermostat for generation

MoAllen
Community Member

I have installed my new nest thermostat fourth generation and I have completed the set up twice, but it keeps telling me that the setup did not complete and I have to restart. Need some assistance.

2 REPLIES 2

kirk-467
Community Member

If your Nest Thermostat setup keeps failing, try restarting both the thermostat and your Wi-Fi router. Make sure the thermostat firmware and the Nest app are up to date. If it still doesn’t complete, contacting Google Nest support can help troubleshoot the issue directly.

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@MoAllen 

Are you being shown any error codes?


To ensure that I see your reply, please tag me using @Patrick_Caezza