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Nest thermostat on cool, tied to heating system. How do I change? When the setup wesnt through it

JohnEM
Community Member

Hi. Just installed the thermostat and it said ready for cooling but tied to heating system only.

 

 

 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi JohnEM,

 

Thanks for reaching out — I'd love to know more about it.

 

  • Do you see any messages on the Nest Thermostat?
  • Could you please share with us the photo of your old wiring and the current wiring you have on the Nest Thermostat?
  • What is the make and model of your HVAC system?
  • Did you try to test your heating as well? 

I'll look forward to your response.

 

Regards,

Jenelyn

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jenelyn_O
Community Specialist
Community Specialist

Hi JohnEM,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Best,

Jenelyn