Nest thermostat refund

[Leevespa]

hi, I had my faulty heat link replaced last year, I was told id get reimbursed 28 days later, its now been about 3 or 4 months, still nothing despite being lied to repeatedly by Google nest support, what is this about !!! disgusting 

[AnaM]

Hey @Leevespa,

I'm sorry to hear about the experience you've had. Let me try and help you out with this. Can you give me a case number so I can have a look?

[DragosC]

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted. 
 

[DragosC]

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!