Nest thermostat schedule

[Oj37]

The thermostat doesn’t seem to follow the schedule unless the app is running in my phone and the phone has internet access. Seems wrong: if there’s a schedule, it should reside in the thermostat, not only on my phone…

[tajennifer]

Hi Oj37,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Thermostat that is not following the schedules even if you have set every schedule on your app. I appreciate the information provided. But don't worry; help is here. I just need to ask for some information to provide the best solution:

• What is the Nest Thermostat that you have? You can check the "How to tell which Nest thermostat you have" article to find out.
• Can you set the temperature manually on the Nest Thermostat display?
• Have you tried any steps to solve the situation?

Please keep me posted.

Best regards,
Jenny