09-03-2021 12:01 PM
09-10-2021 11:38 AM
Hey there ElaineHoward,
I'm so sorry for the issues during setup, I know it can be confusing, but I'm happy to hop in here.
I was able to find a great article that might help you. It suggests restarting the device completely.
Please let me know if you have any further questions or concerns.
Best regards,
Garrett DS
09-14-2021 01:19 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-15-2021 02:47 PM
Hey ElaineHoward,
I wanted to reach out and let you know that I will be locking the thread at this time. If you have any questions from here, please feel free to create a new post.
Best regards,
Jake