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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 25988 Views
  • 0 replies
  • 8 kudos

Nest gen3 or newer

Just wanted to make a suggestion for the next gen 3 with a heat pump and aux heat strips. When my unit kicks on, the cool air in the lines blows throughout the house until the pump builds heat. Why not have a setting that will allow you to select a t...

Jmaddox by • Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Nest thermostat aux heat history

Well I'm not used to loosing features when I upgrade... so why does Nest gen 4 not show aux heat usage history?! This is a vital feature for troubleshooting HVAC issues. I had hoped that it would become more detailed than the past software versions, ...

Plamore by • Community Member
  • 148 Views
  • 2 replies
  • 0 kudos

Updating 3 nests.

We have 3 zones in our home. We had 3 gen 2 learning NESTS and when the app stopped allowing programming, we decided to stick with Nest and switch them out. We really hated the learning feature as it was constantly changing and my husband and I alrea...

Ambient temp

The ambience house temperature is reading much higher at 83 and then it is in the house which is causing the heat not to kick on. I have read the other forums on this and followed all the steps and it’s not working yet. I tried to get someone to call...

LRaver by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

App showing my thermostat is offline

I noticed that about 4 hours ago my app shoed that the thermostat is offline. I know that my router is working because I have connectivity to my security cameras so I am assuming I have power. I'm monitoring the house remotely. Couple of questions.1....

ronleach by • Community Member
  • 641 Views
  • 8 replies
  • 0 kudos

Nest Temperatur Sensor won't switch from C to F

I have a home with multiple Nest learning thermostats (gen3 and gen4) and temperature sensors (gen1 and gen2). Some of the sensors display correctly in F, all the thermostats display in F and some of the sensors display in C. There is no setting on t...

ausdfra by • Community Member
  • 296 Views
  • 2 replies
  • 0 kudos

Nest thermostat barcode and key code disabled

I’m unable access barcode or key code removed systematically. Recently, it has disappeared from the app and unable to add again. When I go to the settings to add key code I get an error message and it can’t provide. I have two other unit on the app a...

Endianyla by • Community Member
  • 171 Views
  • 3 replies
  • 0 kudos

Thermostat Nest E not connecting

Tried to install the Nest E through the App and it won't connect.Initially, the thermostat was registered on the App but it wouldn't connect with the Heat Link. So, I've done all sorts of resets/restarts, removal of the device from the App, turned of...

Schnuspel by • Community Member
  • 156 Views
  • 1 replies
  • 0 kudos

Gen 2 Update almost burnt down my house!!!

So when the update came out to make my Gen 2 thermostat dumb....it shut off its ability to control the Aux heat system. So no matter what I did short of pulling the breaker, it would run the heater non stop with zero indication it was running on the ...

nketch80 by • Community Member
  • 354 Views
  • 6 replies
  • 0 kudos
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