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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

Honeywell TH8321WF1001 to a Google Nest

Hi there,I'm looking to replace my current Honeywell TH8321WF1001 thermostat with a Google Nest. I’ve attached a photo of my current wiring setup. I also have a whole-home humidifier connected via the U1 terminal, and keeping the humidifier active is...

Lock Nest Thermostat to prevent turning on

I want to lock the Nest thermostat to prevent it being turned on.It seems like I don't have an option to do this. When I lock the Nest Thermostat from the iOS app with a PIN, it allows a range that it can be set at. This feature is great. But, someti...

xyz2025 by • Community Member
  • 242 Views
  • 1 replies
  • 0 kudos

System blowing hot air while on AC mode

I just installed my Nest and might have messed up the wiring. After setting it up, the system is blowing hot air instead of cold.Old system had these wires: Y2, W2, G, W, C, Y, R, and a jump wire from R to Rc.Old system wires to new system wires: Y t...

Nest 3rd Generation won't turn on

Hi, I've got a used 3rd gen Nest. I have manually charged it, and when connected to the base, it flashes green (quick) - off - yellow (longer) - green (longer) - off, and repeats indefinitely.If I press and hold for 10 seconds there's a quick red lig...

rhetthuff by • Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat Disconnects for WiFi

My Nest has started disconnecting, randomly, from my home Wifi Network. I installed the Nest at the end of January (less than 3-months ago) and have not made any changes to my home Network. When the device disconnects, it also is nonresponsive to the...

Resolved! Nest thermostat W5 error

Nest thermostat W5 errorGood luck with trying to get any satisfaction from Google about W5 error, you won’t!Just to indicate how keen Google are to ignore their customers pleas for some recompense for their faulty designed and constructed Nest thermo...

chassall by • Community Member
  • 998 Views
  • 6 replies
  • 0 kudos

One nest will no longer connect to wifi

I have a thermostat downstairs and upstairs. The one upstairs tells me that it can connect to my wifi anymore. The one downstairs works just fine. There is no change to the wifi either. I've tried to problem solving, but have failed. Can somebody hel...

Kinsey by • Community Member
  • 342 Views
  • 1 replies
  • 0 kudos

New Iphone cannot control thermometers like the old phone did

The Nest app came over onto the new Iphone, but I cannot control the thermometers from the phone. It used to have both thermometers onto the app, now it just shows "Home" and "Add product" I don't have any access to control the meters from my phone. ...

aa072288 by • Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Unable to cancel Nest Renew or update energy provider

I went to the Nest Renew dashboard, under settings, and noticed that my energy company was "Energy Company", not Pedernales Electric Coop, but there is no option to udate it. In fact, there was no way to update anything, including removing my subscri...

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