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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 25996 Views
  • 0 replies
  • 8 kudos

Thermostat Nest E not connecting

Tried to install the Nest E through the App and it won't connect.Initially, the thermostat was registered on the App but it wouldn't connect with the Heat Link. So, I've done all sorts of resets/restarts, removal of the device from the App, turned of...

Schnuspel by • Community Member
  • 157 Views
  • 1 replies
  • 0 kudos

Gen 2 Update almost burnt down my house!!!

So when the update came out to make my Gen 2 thermostat dumb....it shut off its ability to control the Aux heat system. So no matter what I did short of pulling the breaker, it would run the heater non stop with zero indication it was running on the ...

nketch80 by • Community Member
  • 354 Views
  • 6 replies
  • 0 kudos

Unable access Nest account

I am unable to access my nest account. When I ask for a password reset it states it will send a link to my email account, which hasn't changed, however no reset email arrives. I am now unable to use my mobile phone to change the programme on my nest ...

Alison6 by • Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

Temperature History - Readable Format

I woke up and my house was well under the temperature I set it at the night prior, but I could feel hot air coming from the vents. When I went downstairs, the thermostat said it was heating and now the furnace seems to be heating as normal and is nea...

ddavis94 by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Nest (4th gen) outside temperature reading

Hello,Is there a way to tell the Nest/Google home the outside temperature? The outside temperature presently displayed in Google home is actually 10°lower than the actual temperature and it keeps turning the furnace on instead of using the heat-pump....

Arjulaad by • Community Member
  • 128 Views
  • 2 replies
  • 0 kudos

Heat won’t turn off after installing thermostat

I just installed the new thermostat and the heat won’t turn off despite being above the set temperature. I uninstalled the thermostat and installed my old thermostat and the issue resolvedi have a yellow, white, green and Red wire that I attached to ...

Connecting to nest ap

I have 4th gen nest. Im replacing an old one. I’ve installed and connected to google home. When I try and add to nest app I get to a point where nest app says which number is on nest device. There’s no number on the nest app screen or the nest thermo...

Maddog453 by • Community Member
  • 229 Views
  • 4 replies
  • 0 kudos

changing my old thermostat (White-Rodgers) for a google nest.

I am going to change my old thermostat White Rodgers 1F for a Nest thermostat Sand. The wires I have are yellow, blue, red, green and white. As far as I have read they are compatibles, I think that means that I'll find the same letter to connect this...

bilysoto by • Community Member
  • 162 Views
  • 3 replies
  • 0 kudos
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