06-20-2022 06:31 PM
My Nest thermostat is set to cool to 76 and registers a temp of 76. The HVAC is running and the temp of the vent air is 62 while the actual temperature around the thermostat is 73. It continues to cool and the temperature continues to drop and all the while the thermostat does no show a cooling temperature so it just keeps on running.
06-25-2022 02:59 PM
Hi Phambone108,
Thanks for reaching out. I'm sorry to hear that you're having an issue with the cooling of your Nest Thermostat. I'd love to know more about this and I have a few questions:
If you haven't yet, you could also click on this link for some troubleshooting steps you could try.
Thanks,
Edward
06-28-2022 03:23 PM
Hi Phambone108,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
06-29-2022 03:27 PM
Hi Phambone108,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
06-30-2022 03:44 PM
07-02-2022 01:00 AM
Hey Phambone108,
Thanks for getting back to us and for sharing what you've done to have the concern resolved. Let's observe it for the next few days to ensure everything is working as it should.
Let us know if something comes up.
Best,
Melba
07-05-2022 01:37 AM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba