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Nest thermostat

Gudo250
Community Member

The radiators are getting hot during the period when nest thermostat temperature is set to 9C. How do I stop this as the house is getting warmed up when we are not at home. 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Gudo250,

 

Thanks for reaching out — I'm sorry for the delay. Do you see any messages or code on your Nest thermostat or on the app? Also, could you please check if your Home/Away Assist is on, as it can be the reason why your thermostat behavior changed when you're away? 

 

Best,

Jenelyn

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Gudo250, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? We would appreciate it if you could share the information we're asking above. We'd be glad to hear from you.

Thanks for lending a hand, Jenelyn.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Gudo250,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
   
Regards,
Emerson