02-13-2023 07:50 AM
Hi folks, I'm the exact opposite of handy.
I currently bought a place that has a Nest Gen 2. I won't have wifi installed for another month. The owners left it connected to their account.
I referred to this article and it seems like a factory reset is the way to go: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Removing-old-owner-from-my-thermostat/td-p/5...
Will this reset mean I need to reconnect the thermostat to the furnace or just to my new Nest account?
Thanks!
02-16-2023 02:31 PM
Hi cdk145,
Thanks for reaching out — I'd love to help.
Resetting your Nest Learning Thermostat to factory default will help you to add it to your own account, and you only need to reconfigure your system during the setup process.
You can check this link for your reference.
Best,
Jenelyn
02-19-2023 02:53 PM
Hi cdk145,
I wanted to follow up and see if you still need help. Please let me know if you're still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Jenelyn
02-20-2023 03:00 PM
Hi cdk145,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Best,
Jenelyn