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New Nest Thermostat giving repeated low battery warning, can’t complete setup

Flarby_noname
Community Member

I installed a new Nest Thermostat. After pulling the plastic tab I got a low battery warning on the Nest. I replaced the batteries and now I still can’t complete the setup. The Nest says, “Continue setup in the Google Home app”. In the Google Home app I add the device by type (Nest non-learning Thermostat), scan the QR code, answer some questions about wires and dual fuel (it’s only electric). Then right after I select the language for setup it says I have to replace the batteries. I’ve tried two different sets of new batteries. 

2 REPLIES 2

Flarby_noname
Community Member

Well, switching back to the first set of new batteries seems to have solved it. I don’t see how to mark this resolved, but I no longer need assistance. 

virnab
Community Specialist
Community Specialist

Hi Flarby_noname,

 

Thanks for reaching out to our community.

I really appreciate your valuable contribution to this community sharing with us the solution you found.

 If you need further assistance, please feel free to contact me whenever you need it.

 

Best regards,

Virna