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New nest thermostat not turning on AC unit

EricaAnn
Community Member

Upgraded to a new nest thermostat. Said it was a 30min fix. It turned into 3 hrs and No AC. The thermostat tells me everything from wires aren’t connected to no power. I’m at a loss. Please help. 

2 REPLIES 2

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@EricaAnn 

Can you post a picture of the original thermostat's wiring here?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Nope. Got rid of it. 12hrs lead to incompatible with my home wiring. Put on a Honeywell.