New nest thermostat won’t connect to wifi or control heat

[Linkmillz]

I just bought new nest thermostat. Went thru all steps but it won’t control heat or connect to wifi. Other devices will connect to wifi

[Patrick_Caezza]

Which Nest thermostat did you get?

How do you have it wired?

[AbigailF]

Hey folks, 

Thanks for lending a hand, @Patrick_Caezza.
@Linkmillz, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[Jenelyn_O]

Hi there,

Chiming in — I just want to check if you still need some assistance. Please let me know, as I'll be willing to assist you further. 

I appreciate your help, @Patrick_Caezza, and @AbigailF.

Best,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn