No A/C number to change

[GEOwen]

In the beginning, my Nest was installed and set up by Milestone and since then we have had a power failure in the house. We had two numbers but now we only have one and it is for heat. We can no longer change the temperature for the a/c.  HELP I'm burning up.

[maedacortez]

Hi GEOwen,

Thanks for reaching out. I understand that your Google Nest thermostat previously showed two numbers for heat and cooling, but now it only shows the temperature for heat. I'm happy to assist you! Please visit Nest thermostat temperature modes, where you will find the steps to activate the heat and cool mode to see both numbers on your Google Nest thermostat device.

Please let me know if this helps!

Regards,

Manuel