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No cool option

dclondon
Community Member

Ice bag this thermostat for a few years and this is the first time there has been no cool mode. There's only a heat option! I haven't changed anything so I don't know what happened. Can you explain and help fix. It's getting closer to warmer weather and I'm getting nervous! 

3 REPLIES 3

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@dclondon 

I'm not sure what you mean by "ice bag".

How is the Nest wired?

 


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It should have said 'I've had'...

I figured it out. The wiring was incorrect in the app. Somehow the Y wire wasn't listed. Once I added it back the cool mode showed up. 

Thank you. 

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@dclondon 

Don't you just love auto-correct.


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