cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

No longer earnings leaf; electricity bill going up

Nitraa
Community Member

I always earn around 20+ leaves a month. However In Jan and Feb I am down to ZERO and my bill is reflecting that. It's not THAT  cold out and I find it hard to beleive that my two year old HVAC system is working that inefficiently.

 

Are there some nest settings I can update  today? I finaggles with them a while back and think I missed something up. I thought I switched them back but I guess not? Please advise!!

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Nitraa,

 

Thanks for reaching out — I'm sorry for the delay. Your thermostat changes the criteria for earning a Leaf based on what it has learned, this is to encourage you to save more over time. For example, if you set your thermostat to heat your home to 69°F/20.5°C you might see a Leaf the first few times. But eventually, you may need to set the temperature to 67°F/19.5°C to earn a Leaf.

 

Best,

Jenelyn

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Jenelyn's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake