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No power to Rh wire error code n72

Blakerusso9
Community Member

‎05-24-2024 06:36 PM

Please help my thermostat is not getting power in the Rh wire but if I remove the wire then the heat does not work. Since it doesn’t get power the thermostat battery dies and doesn’t work with google home because the WiFi disconnects.

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Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

‎05-24-2024 07:37 PM

@Blakerusso9 

How is the thermostat wired? Can you post a picture here?

Was it working before or is this a new install?


To ensure that I see your reply, please tag me using @Patrick_Caezza
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