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Odd behaviour in app when learning - no shedule entries

Fredsie
Community Member

Hi all. After having used my gen 3 stat for a while with a manually set up schedule I thought I'd give the learning mode a try. So I deleted all my manual schedule entries and turned on the learning options. After that I simply turned the stat to the desired temperatures during the day and waited for the learning to occur. After 3 days I noticed that the stat started to change the temperatures during the day roughly in line with my usage. But in the app the schedule itself is completely blank so I can't see what temperatures the stat is using. Also I can't seem to add any entry of my own now either. I cleared the app's cache and did a forced stop on it but nothing has changed or appeared. Any ideas?

 

 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Fredsie,
 

Thanks for reaching out. I'm sorry for the delay. Checking your Nest Learning Thermostat Energy History might help you see what your thermostat was doing previously. You can visit this support article on how to check Energy History in the thermostat or in the Nest app.
 

Please keep me posted.
 

Regards,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

Checking if you still need help. Please let me know as I'll be willing to take a closer look and assist you further.

Best,
Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi Fredsie,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Thanks,
Jenelyn