02-08-2023 10:46 AM
On Nest - Desktop Login should NOT ask the email verification every time. It MUST remember like App.
It is waste of time to use 2-steps every time, on the Nest program (to access by desktop).
It must be an option for users if they want to use 2-step verification or don't want to use that feature.
02-13-2023 11:40 AM
Hello NestUserUSA,
I'm sorry for the inconvenience the 2-step verification login caused you. I understand it's only for account security purposes, but I'd love to help.
Disabling this account feature is possible by managing your account itself. To do this, please follow these steps:
On your phone:
On the Web browser:
Please let me know if that helps.
Best,
Mark
02-16-2023 02:13 PM
Hey there,
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Thanks,
Mark
02-20-2023 04:54 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess