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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22666 Views
  • 0 replies
  • 7 kudos

Nest heat link. Issue still open

Hi Cristian. I have an open case [5-2761000032527]. I have received my heat link but no return label. Also the list of nest pros provided by your colleague are not active nest pros. As I am time bound to get the defective heatlink back to you. I have...

Niamhco by • Community Member
  • 263 Views
  • 0 replies
  • 0 kudos

Unable to enroll in rush hour rewards

Unable to unroll in rush hour reward. It used to work before nest.com migration to google.Am trying to signup for rush hour reward with Sawnee EMC and it is in an endless loop which keeps directing me to support.google.com.When i click on signup unde...

nest_ by • Community Member
  • 1222 Views
  • 4 replies
  • 0 kudos

AC shuts off when it shouldn't and then turns right back on

Nest Gen 3 was installed 3 months ago and everything worked fine until recently. Now, maybe once a day, the entire AC unit will turn off when it shouldn't and then turns right back on 5 seconds later. The thermostat says "Cooling" and the fan is runn...

Nest app won't turn on 2nd Stage Cooling

Not sure when it started but I noticed a few days ago when using my Pixel 6 Pro, Nest app 5.68.0.12(March 8, 2022) my AC doesn't go into 2nd Stage Cooling, even if I crank the temperature down to 50F. When I change the temperature on the Nest it self...

Ivan275 by • Community Member
  • 432 Views
  • 1 replies
  • 0 kudos

Changing Nest Wifi settings

I recently added a router linksys system. I'm trying to turn off the Bell wifi but my Nest Thermostat is still connected and I haven't a clue how to disconnect it from the Bell wifi and connect it to my new one? I have the Nest Thermostat. It's alrea...

AngieR by • Community Member
  • 2535 Views
  • 9 replies
  • 0 kudos

Nest display not working

The display on my Nest Thermostat stopping working. The ring on it still works and I can change settings on it from the app but just not at the Nest itself.

Lack of Scheduling functionality

I messaged about this years ago and nothing has ever been done. It seems to be pretty simple programing but for some reason, Google decides to not correct even though there are tons of comments in here about lack of scheduling functionality. I have a...

trletts by • Community Member
  • 2677 Views
  • 17 replies
  • 4 kudos
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