Google Nest Community

Niamhco · 06-08-2022

Hi Cristian. I have an open case [5-2761000032527]. I have received my heat link but no return label. Also the list of nest pros provided by your colleague are not active nest pros. As I am time bound to get the defective heatlink back to you. I have...

Niamhco · 05-31-2022

I have a nest learning thermostat which was installed March 2020. Just recently I got a H72 error on the thermostat. I checked the heat link and see it is totally dead, no lights. Tried to reset but no joy. Does anyone have any advice on how I sort t...

Niamhco · 06-02-2022

Hi Cristian, a quick note to thank you for your support, it was fantastic. Your colleagues have been in contact and I have started the replacement process. Sorry for my multitude of questions :). Niamh

Niamhco · 06-01-2022

Thanks Cristian as much as I appreciate your help it will take me time to organise an electrician to remove the heat link. It would be easier if I could do it myself :). I will come back to you once that part is sorted. Also can a standard electricia...

Niamhco · 06-01-2022

Thanks Cristian. I guess I need an electrician to take the unit off the wall or can I do it and just leave the exposed wires behind???

Niamhco · 06-01-2022

Also Cristian just to note I am in Ireland not the UK. Boxt appears to be UK

Niamhco · 06-01-2022

Thanks Cristian. Is this covered under warranty. It is unclear from your email. Many thanks for the very prompt response

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Heat link dead - how do I organise replacement ireland

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Re: Heat link dead - how do I organise replacement ireland

Re: Heat link dead - how do I organise replacement ireland

Re: Heat link dead - how do I organise replacement ireland