cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Over heating our home

tomdressel1
Community Member

‎04-14-2025 05:17 PM

Prior to leaving on vacation, we set our Nest Thermostat to ECO mode. We had a friend check occasionally while we were away. When she came to water plants she found the room temperature was at 95F! We did have a brief power outage prior to the event that may have contributed. Our fuel bill was $500 instead of a more normal $70-$80.

What could have caused this extraordinary event? How might we prepare in the future?

0 Kudos
Reply
1 REPLY 1

kcruzgonzalez
Community Specialist
Community Specialist

‎04-18-2025 03:43 PM

Hi tomdressel1,

 

Thank you for posting in the community. I'm sorry to hear that after the power outage, your Nest Thermostat didn't maintain ECO mode, leading to a high temperature of 95°F and a significantly increased fuel bill. Let's work together to understand what might have happened and how to prevent it in the future.

To get a clearer picture of your setup and the situation, could you please provide some more information?

  • What specific model of Nest Thermostat do you have? (e.g., Nest Learning Thermostat (1st, 2nd, or 3rd gen.), Nest Thermostat E, Nest Thermostat (2020))

  • Did you notice if the thermostat itself felt unusually warm or hot to the touch when you returned?

  • Is the thermostat located near any windows or other sources of direct sunlight or drafts that might affect its readings?

  • Do you have any heating or cooling schedules programmed into your Nest Thermostat, in addition to using ECO mode?

  • What type of heating and cooling system do you have?

  • Do you know if your system is a heat pump or a conventional system (furnace/AC)?

How to Prepare in the Future:

  1. Verify ECO Mode Settings Before Leaving: Before any extended absence, double-check your ECO mode settings in the Google Home app or on the thermostat itself. Ensure the "Heat to" and "Cool to" temperatures are set to energy-saving levels that are safe for your home (preventing freezing pipes in winter, not overheating in summer).

  2. Monitor Thermostat Remotely (If Possible): If you have reliable internet access at your vacation location, periodically check the status of your Nest Thermostat through the Google Home app to ensure it's still in ECO mode and the temperature readings are reasonable.

Understanding these details will help us narrow down the potential causes. Thank you for your help, and I look forward to your response.

 

Regards,

Kevin

0 Kudos
Reply