Override Stage 2Heating

[Rcbower]

My heat came on in alt heat mode stage 2 and stayed on for 3 hours to heat from 62 to 68 degrees.  How do I get it to use stage 1 for heating in the morning?

[zoeuvre]

Hi Rcbower, 

Thanks for posting. You can try adjusting the thermostat settings to ensure that the heating system uses stage 1 instead of stage 2 for morning heating. Follow these: 

1. On your thermostat, look for a button or menu option that allows you to access the Settings. This is typically indicated by a gear icon or a menu button.
2. Go to the heating settings which are located in the Settings menu. Make sure to check the heat staging or heat pump settings.
   • The heating settings should have an option to set the preferred stage or configure the staging. Use stage 1 or single stage heating setting.
3. Ensure that you have set the desired temperature for your morning heating. This is the temperature that you want the thermostat to reach using stage 1 heating.
4. After you have made those changes, click the save button and exit the settings page. Now, you should program your thermostat to activate stage one heating in the morning.

Let us know how that works.

Best,

Zoe