I pay for the nest aware account in my email. The nest account for our doorbell and cameras is in my husband's email and he only gets updates which was fine. I used to be able to log in as him and see the video if needed. Now I can't. Now you want us to change all to Google Home. How? I need to combine these all.
The details of your situation are a bit unclear. Perhaps you can try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."
@rudgoo765, thanks for reaching out here in the Community. I just wanted to make sure that we're on the same page, are you saying that you're paying your Nest Aware subscription on a separate account while your Nest devices are linked to a different account? You can get access to your Nest devices when your husband invites you as a home member through the Google Home app. Here's how. Looking forward to your response.
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
