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Re: Replacing ecobee with Nest Thermostat

Nnguye28
Community Member

I’m also going from an ecobee with the same color wires configuration and used this forum post to setup without the blue wire. 

my issue is that I’m not getting “cool” as an option under mode. Did you experience the same thing? 

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi Nnguye28, 

 

Uh-oh! I'm sorry to hear that you are not getting cool mode after you set up your thermostat. Are you located in North America or Europe? What type of Nest Thermostat did you install? Kindly send us a photo of your Ecobee wiring configuration and a photo of how you connected the wires to the Nest Thermostat base so we can take a closer look. You may also use our Compatibility Checker to determine if a Nest Thermostat is compatible with your heating and cooling system.

 

Keep us posted. 

 

Best,

Zoe