Replacement Offer not valid for more than 2 Nest early gen thermostats

[2SpoiledBrats]

I own three gen 1&2 Nest thermostats.  Google will only allow discount, on two of them.  Horrible decision on their part.  I’ll just purchase a comparable competing model (Ecobee/Honeywell) for cheaper than the discounted price from Google.  Terrible way to treat a longtime user when they decide to quit supporting their early model products.  Very shortsighted. 

[jslash]

I wonder if their records don't show the third Nest.  I have a similar situation as I have two Gen 2 Nests but they only think I have one.  I'm hoping someone from Google will chime in here and give us the option to prove we have more via serial numbers or something.

[2SpoiledBrats]

I contacted Google, my request for a 3rd discount was elevated two levels, and then specifically denied.   They knew I had 3 and I gave them the serial number of each.  All 3 show up on the app too. 

[jslash]

That is disgusting!  Nest was so good until Google took over.  Ugggg....