Schedule times off

[Angelamie12]

I have my schedule set up in Google home including home location.  However the time of the schedule is always off.  For example it will say it is in sleep mode until 630am, but it is already 730am.   Note in the pic it is after 9am and it says it is in comfort mode until 730 am.. which was an hour and a half ago!

[Ryan_G]

Hi Angelamie12,

Thanks for reaching out here in the Google Nest Community.

Let's check a couple of things for us to further isolate the issue. Try to restart your Nest Thermostat and your Wi-Fi router. You may also log out from the app and log back in after a couple of minutes.

Check out this link on how to restart your Nest Thermostat.

Regards,

Ryan

[Jake]

Hey Angelamie12,

I wanted to check in and see if you managed to see Ryan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey Angelamie12,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

[Angelamie12]

Times seem to be working but now presence is not. It identifies me as being home but still goes to eco.  Everything is on in the settings.  

[EdwardT]

Hi Angelamie12,

Thanks for letting us know. I'd love to know more about this. What devices are enabled on your Home / Away Assist settings? To isolate the issue, could you try enabling just your phone?

Looking forward to your response.

Thanks,

Edward

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Jhonleanmel]

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Mel