I couldn't find an active post to reply to so hope this helps someone. My thermostat was stuck in eco mode. I tried everything I read. What solved it for me was simply going to "Mode" and tapping "Cool" (or whichever one you desire). The second I did that, boom, the thermostat went into cooling mode. Somehow nothing was selected under the mode setting.
Thanks for sharing what you've done to resolve your concern — this would be a great help to others who are experiencing the same.
Feel free to let us know if you have further questions.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.