With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Compatibility
is my thermostat compatible with nest thermostat
Cannot change Nest thermostat mode from Alexa
I can change the temperature on my Nest Thermostat with Alexa but it does not change the Mode. Alexa asks "What do you mean by "cool"?I see few similar questions in this board, but left without answers, and I don't have any Ways talking to live perso...
Wondering Why My Thermostat Turns on my Heat Pump Fan for No apparent Reason
I installed a Nest Learning Thermostat last Spring but had it turned off for most of the summer because of relatively mild weather. Now that the cooler weather is setting in, I've turned the unit back on and set the temp to 70-degrees. All is fine ex...
Can you update thermostat software via USB?
I have nest learning thermostat, it got stuck in an update a while back, which i manage to stop by letting the battery fully drain. However now it will not connect to or recognize any WIFI [say error 'nest.W5']. My guess it was the incomplete softwar...
Nest 3rd generation base replacement
Hello,I have two 3rd generation thermostats. The base (electrical white ring that the thermostat plugs into, with blue level also) on both my units is faulty. I can't find this part in google store and need to source it. Can you please help?Thank you
Learning Thermostat keeps disconnecting from HeatLink
My learning thermostat keeps failing to connect to the heat link so I tried to reset to factory defaults by holding down the button on the heat link until the blue light was flashing . Unfortunately it just stays this way and won’t connect. I can’t a...
Resolved! Nest Learning Gen 3 Early on turns on before Max duration
I have an issues like this one https://www.googlenestcommunity.com/t5/Nest-Thermostats/Preheating-far-to-early/m-p/312230/thread-id/65695 .I have 'True Radiant' setting turned on with max. duration of 2 hours. But the heating has just turned on 2.5 h...
Email regarding replacement
Got this email but links don’t get me needed support. Keep going in circles! Is this legitimate?We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot...
Nest app says offline
My nest app (Nest E), keeps changing to offline throughout the day. The only way I get it to go back "online" is by manually doing a "RESET" on the physical thermostat (under "SETTINGS"). The thermostat is always running perfectly with full connectio...
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