Google Nest Community

My nest Thermostat was faulty under guarantee. Google a replacement and i returned the faulty unit, with the RMA they gave me, using the courier label they gave and their courier, receiving a receipt from Google store and tracking information. Howeve...

I have nest learning thermostat, it got stuck in an update a while back, which i manage to stop by letting the battery fully drain. However now it will not connect to or recognize any WIFI [say error 'nest.W5']. My guess it was the incomplete softwar...