Google Nest Community

Hello,I have two 3rd generation thermostats. The base (electrical white ring that the thermostat plugs into, with blue level also) on both my units is faulty. I can't find this part in google store and need to source it. Can you please help?Thank you

Hello, my 3rd Generation heat link box is dead. I have been through all the supplied troubleshooting help including holding the button for 10 seconds for a reset. The unit doesn't respond at all. I've ensured it has power but no success. Nest serial ...