System not cooling after nest install

[Rploesser]

I have a system that has the following wiring:

Y, G, C, O/B & R

After connecting each of these to the same connectors (Y to Y  R to R etc.) My system will come on but not cool it just blows air but not cool it. After connecting I went through the setup in the Google home app. Is there something I'm doing wrong?

[moralesvicente]

Hello Rploesser,

Thank you so much for posting in this community. I’m sorry to hear that you are having trouble with the cooling system after installing your thermostat. 

To get a better understanding of the situation, please help me out by answering the following questions: 

• What model of thermostat do you have? For your reference, you can check out this article: How to tell which Nest thermostat you have.
• Do you receive a notification or error message on the device?
• Would you mind sharing a picture of your wiring system? 

Any additional details you can provide will be helpful.

Best regards,

Daniel