Temperature not displaying all digits

[SorinJ67]

Hi, in my app on Android, my display started to display the temperature not with all digits. There is no issue with the actual device display. 

 

[tajennifer]

Hi SorinJ67,
 
Thanks for posting. We are sorry to hear that you are experiencing this situation with the temperature readings on the app. But don't worry; let's try to make it work smoothly again. I just need to ask for some information:
 

1. What device are they using? (specific phone model)
2. Is their Nest app fully updated?
3. What thermostat models do you have connected through the app?
4. Have you recently made any changes to your phone settings, specifically anything regarding font/display/language changes?

 
Please keep me posted.
 
Best regards,
 
Jenny