Hi joeshortte,
Thanks for reaching out to the community! I'm sorry to hear that the temperature readings on your Nest thermostat are wrong or incorrect. I'd be happy to help!
Since you mentioned the Nest thermostat's wrong temperature, could you please clarify if you're referring to the "ambient temperature" or if the thermostat is indeed setting the wrong temperature as you requested?
Additionally, I’d like to ask the following to help me assist you better:
- What is the model of your Nest thermostat? Here’s a helpful article about how to identify your thermostat model.
- When was the thermostat installed?
- Do you have other active Nest thermostats? If so, are they experiencing the same inconvenience?
- Is this the first time you're experiencing this situation?
- What type of HVAC system do you have (conventional or heat pump system)?
Keep me posted.
Best regards,
Jenniffer
