Therm reading wrong temp

[Jeff423]

My thermastat appears to be reading 4-6 degrees warmer than the actual temp. How can I recalibrate ? Or is there another fix ?

[Markjosephp]

Hello Jeff423,

Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.

To isolate:

• What type of Nest Thermostat do you have?
• When was the thermostat installed?
• Where did you install your thermostat? (in a room and on a wall or stand)
• Do you have other active Nest thermostats?
  • If yes, do they show the same issue?
• Could you provide a rundown of all the steps you've tried?
• Please gather the signal strength value. Go to Settings > Technical Info > Network.
• If you have a thermometer, take a photo of the thermometer next to the Nest Thermostat. Both the thermometer and thermostat screens should be visible in the photo and show the difference in each other’s readouts.
   

Going over these steps might help:

1. Restart your thermostat.
2. Turn on the sunblock.
   1. Settings > Nest Sense
3. Check if the thermostat is near a heat source.
   1. Air vents that direct warm air
   2. Appliances (which include large televisions)
   3. Electrical outlets
   4. Plumbing (hot water pipes in old buildings are frequently not insulated)
   5. Warm air in the wall
   6. Other potential heat sources
4. Cover the wall with a duct seal compound.
5. Check the thermostat's network connection.
   1. Disable the Wi-Fi network for 24 hours.
   2. Settings > Reset > Account Connection/Network.

Please let me know how it goes.

Regards,

Mark

[Markjosephp]

Hey there,

I'm checking back in — how's it going? Have you managed to gather and complete the steps above? Please let us know so we can move forward.

Regards,
Mark

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake