cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4704 Views
  • 0 replies
  • 5 kudos

I-Phone nest app

My nest app on my phone says offline, but my nest thermostat is working. I can't use my Google Home or phone to operate my Nest. My internet is working and have restarted my router and my modem--HELP

shep by Community Member
  • 411 Views
  • 3 replies
  • 0 kudos

INest 3rd gen learning thermostat not heating my home

I have a hydronic system at my house. Not radiant floors or anything, but basically the water heater sends hot water to the coils in my ac unit and then air blows over the coils to heat up and disperse through vents in my house. I've been having prob...

Red Wires Nest Thermostate

my thermostate has both red wires in the same connector. Does it make any difference witch red wire goes in R1 or R2 on the nest thermostate?

Roger by Community Member
  • 368 Views
  • 3 replies
  • 0 kudos

Resolved! Heat Link Issue - unable to turn off heating

I have a nest gen 3 recently installed a few days ago, right after the installation our engineer was able to show that the we could turn the heating on/off. However, a few hours after and despite programming the nest a certain way, the heating contin...

IMG_1612_2.jpg
rvino-123 by Community Member
  • 3507 Views
  • 5 replies
  • 0 kudos

Connect

I cannot bring up temperature settings on ipad

Nest Heat Link - No Power

Hi, I had my Nest Thermostat installed 2 years ago by a Nest approved engineer and at the same time I had my boiler replaced.It worked fine, then all of a sudden the Heat Link now has no power. There are no lights coming on, its totally dead. As a re...

Steve1 by Community Member
  • 422 Views
  • 3 replies
  • 0 kudos

Nest heating coming on at night

Hi. We have installed a nest in our new house. We had one in our flat and because it was small was never an issues. I am finding that I have scheduled the heater to come on around 6am as it gets cold but even though I set the temp around 19/20 at nig...

Avi by Community Member
  • 1776 Views
  • 10 replies
  • 1 kudos

Hot water not working

Hi - My hot water isn’t working on schedule. It says it’s “on” but the background in the app is still grey. Also when I boost, again it says “on” but is grey still and there is absolutely no hot water. When the immersion is turned on on the hot water...

Sgrieves by Community Member
  • 31508 Views
  • 119 replies
  • 9 kudos

Wiring Help and 24 VAC Compatibility

I have a heating-only forced air furnace. Please help me with the wiring.I was using a 24 - 30 VAC thermostat. Is it compatible with setting up Nest?

IMG_8772.jpg
Steven107 by Community Member
  • 407 Views
  • 3 replies
  • 0 kudos
to vote