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Cooling just not able to configu

lmclane
Community Member

unable to configure or get cool air at temp desired. Need live support 810-245-2999

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

Are you saying that the thermostat is in cooling mode,  however the AC system is not cooling the house?  The NEST thermostat has multiple temperature sensors to be more accurate.  The location of the thermostat is the point or area that the ambient air temperature is set. That is what thermostats are always placed near the point of air return.  

 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
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Ryan_G
Community Specialist
Community Specialist

Hey lmclane,

 

Thanks for reaching out here in the Google Nest Community.

 

I'd like to jump in here and check if you've seen CoolingWizard's response. If you have further questions, let us know by replying to this thread.

 

Thanks for helping us here, CoolingWizard.

 

Best regards,

Ryan

 

 

Ryan_G
Community Specialist
Community Specialist

Hey lmclane,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

 

Best regards,

Ryan


 

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba