Nest thermostat not getting added to nest app

[RRC]

I’ve already reset the nest thermostat, also deleted the nest app and reinstalled it. I’m unable to add my nest thermostat to my nest app even though both of them are on same network. Please help. 

[Krishnat28]

I am alsi facing the same issue 

Is there any solution to this?

[Patrick_Caezza]

The Newer Google Nest THermostat is only compatible with the Google Home App and it won't work on the Nest App.

[Ryan_G]

Hey folks,

Thanks for reaching out here in the Google Nest Community.

I'd like to jump in here and check if you've seen Patrick_Caezza's response on how to control and manage your Nest Thermostat from the app. You could also check out this link for further details.

Let us know if you have further questions and we'll be glad to assist you.

Thanks for your help here, Patrick_Caezza.

Best regards,

Ryan

[Ryan_G]

Hey everyone,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan

[Krishnat28]

Same steps tried and still not working

[Ryan_G]

Hi Krishnat28,

Thanks for the reply.

Could you tell us which Nest Thermostat are you using? Have you tried doing a complete reset on your thermostat? 

Let me know how it goes by replying to this thread.

Best regards,

Ryan

[MelbaDT]

Hey Krishnat28, 

Checking back in should you still need our help here. If you do, please answer the questions above so we could continue the ball rolling. 

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba