06-23-2022 01:40 PM
Ac not turning on, heat works fine. Have checked wiring, have reset breaker and thermostat. Problem is I just moved here so I don’t know the original wiring. Unit is new.
I wonder if I have the same issue as Keli as posted a week ago, buy I don’t understand the solution.
Ie needs an additional wire.
please Help
06-29-2022 11:53 PM
Hey Lola2,
Sorry to hear that your AC is not turning on.
What type of Nest thermostat do you have? Are you getting a message or a code on your thermostat's display when you try to call on cooling? Also, could you provide a photo of how your thermostat is currently wired now?
Best,
Melba
07-04-2022 09:25 PM
Hey there,
Checking back in — how's it going with your thermostat? Still need our help with it?
Best,
Melba
07-05-2022 09:32 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba