Thermostat Heating Instead of Cooling and Vice Versa

[YoliC]

The system (learning thermostat) is heating instead of cooling and vice versa. I'm pretty sure the wiring is correct. I even went as far as to swap the cooling and heat wires. That still did not solve the issue.  Has anyone experienced this issue and if so how did u resolve it. 

I have Y1 (yellow), G (fan), W1 (heat) Blue (24V common), RH(power). Do I need a jumper for RC to make this work?

[YoliC]

Ok. I just read that the RC and RH are internally jumpered. So that's not the issue. Still looking to resolve this issue. 

[Jake]

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[LakelandLady]

I have the same issue. Have they helped yet? I can't get any help at all.

[Jake]

Hey all,

Apologies for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake