10-12-2021 12:47 PM
We started using heat again in the house now that the temperature is getting colder. I noticed the temperature can be changed on the app, but the unit is unresponsive. When I try to adjust temperature from the wall, the unit turns off and on then shows the “G”. I also hear clicking on the unit itself.
11-10-2021 12:17 PM
Hey NestLover,
Apologies for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device not working, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-11-2021 12:56 PM
Unfortunately, it still does not work. Just keeps turning on and off. This happened once before, and nest sent me a new device. I don’t think Google would do the same. I need this thing working.