cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Thermostat Stopped Working and I Hear Clicking

NestLover
Community Member

We started using heat again in the house now that the temperature is getting colder. I noticed the temperature can be changed on the app, but the unit is unresponsive. When I try to adjust temperature from the wall, the unit turns off and on then shows the “G”.  I also hear clicking on the unit itself. 

2 REPLIES 2

Jake
Community Specialist
Community Specialist

Hey NestLover,

 

Apologies for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the device not working, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

NestLover
Community Member

Unfortunately, it still does not work. Just keeps turning on and off. This happened once before, and nest sent me a new device. I don’t think Google would do the same. I need this thing working.