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Thermostat Wi-Fi set up

CadTravel
Community Member

I’m trying to add a new thermostat to my existing home and I can get to the point where it wants to look for other devices to make set up faster for Wi-Fi. But it can’t find one even though there is one nearby.  how do I set up the Wi-Fi on a regular nest thermostat?

4 REPLIES 4

scwood1989
Community Member

Your thermostat is defective. If you have a warranty then you’ll get a replacement. If not then they’ll say you need to buy a new one. Which is disappointing to say the least. 

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake