04-13-2024 09:48 PM
So like others my thermostat battery will get weak and it will lose wifi. But ONLY when using AC. Never in the winter. I purchased a power connector then saw that my system has no labeled wires or circuit board. Does anyone have any advice? I also noticed my tstat reporting 39v however the power connector states its only for 24v systems. I'm a bit lost. Maybe it's not wired correctly? It does work perfectly however and has been installed for 1.5 years. Thanks.
04-18-2024 11:18 AM
Hi Jonshouse
Thanks for posting in our community, it seems like you might be having a inconvenience with your thermostat, let’s get into .
Best regards,
Daniel.
04-20-2024 11:03 AM
I have done this multiple times. It will drain again in a few weeks.
04-20-2024 04:29 PM
Thank you for keeping me updated. I have additional information for you that would be useful.
Nest thermostats usually pull power from your HVAC system's wires. A special wire, called a C-wire, gives your thermostat constant power, so it relies less on those internal batteries. If your Nest wasn't wired with a C-wire, the batteries might be draining way faster than they should.
I hope this helps,
Daniel
05-13-2024 04:23 PM
Yes. I have read way too much about a c wire. I bought a nest power connector however the instructions say to hook it up to the circuit board. I do not have a circuit board. See my first post and photos please.
05-14-2024 11:06 AM
Hi Jonshouse,
Thanks for letting me know. It looks like connecting the Nest Power Connector might be a trickier task. Don't worry; our recommended technicians would be happy to help you out with that.
Regards,
Daniel.