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Thermostat can’t properly control this equipment - it’s shown after we changed a boiler

Swu
Community Member

We changed a new boiler yesterday and when I tried to use nest control the heating, the message is shown on the thermostat. And the temperature control doesn’t work. What can I do?

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Swu,

 

Thanks for reaching out. What type of Nest thermostat do you have? What message are you getting? What's the make and model of your new boiler? Also, what country are you located in?

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie