Hi @Aboudbahhini,
Thanks so much for reaching out to the community. I'm sorry to hear your Nest Thermostat isn't cooling, even though the display shows it's running. Don't worry, I'm happy to help.
To provide the most accurate information, could you please answer the following questions?
- What type of Nest Thermostat do you have?
- When did you install the Nest Thermostat?
- When did the issue start?
- What type of HVAC system do you have?
- Do you see any error codes on the thermostat screen?
- When was the last maintenance service and cleaning?
- Have you set up a temperature schedule for your thermostat?
- Have you tried any troubleshooting steps? If so, could you list them?
- Could you please send me a picture of the thermostat's wiring?
I look forward to your response so we can find a solution for you soon.
Regards,
Gabriela
