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Thermostat not cooling

Cabow00000
Community Member

I have a nest thermostat. Temp in house read 72 in middle.   On right side. Shows grid to 80.  Is this normal. Do to heat outside.  Just be patient await till cools

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @Cabow00000 

 

Thanks for reaching out to our Nest Community about this difference in the temperature in your Nest thermostat. I apologize for all the inconvenience. I'm here to help you with that.

 

Let me find the answer for this situation. First, I need some details necessary to determinate the reason for this difference. Let me ask you:

 

  • When did the issue start?
  • Have you tried any troubleshooting steps?
  • What is the brand/model of the HVAC/heat pump?
  • Any recent changes to the HVAC system?
  • Any recent power outages or power issues?
  • Is the Sunblock option active? (You can check this on Settings > Nest Sense > Sunblock.)
     

Feel free to keep us posting with more details, and definitely I will do my best to find a solution. 

 

Best regards,

Douglas.