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Thermostat only connects to husbands phone

emily52k
Community Member

My husbands phone connects to Thermostat, mine does not, what to do Please??

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@emily52k 

Are you both members of the same "household", the same Google Nest "home/structure" that includes the thermostat? In the Google Home app, under Settings | Household?

Hello there,

 

I wanted to stop by and see how I could help.

 

Thanks for the help here, @MplsCustomer.

Thanks for reaching out, @emily52k. I found an article that would help you invite a home member so you both have access to the Nest Thermostat. If there’s anything else I can help you with, please let me know.

 

Regards,

Mark

Hello emily52k,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Hi emily52k,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours. 

 

Regards,

Mark