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Thermostat wont reach temp im asking for

Darrylpilon
Community Member

It's cold in my house thermostat isn't reaching the desired temp 

1 REPLY 1

catheryn
Community Specialist
Community Specialist

Hi @Darrylpilon

 

Thanks for bringing this issue to our attention and posting it in the community. I apologize for the inconvenience your Nest Thermostat may be causing.

 

I understand that it’s having trouble reaching the requested temperature. Don’t worry; we’re here to help.

 

To better assist you, please provide the following information:

  • When did the issue start?
  • Are there any error messages? If so, please provide the exact text.
  • Do you notice any patterns or intervals between these strange behaviors?
  • When was the last maintenance check for your HVAC system?
  • Have there been any recent changes or upgrades to your HVAC system?
  • Does the issue occur during heating, cooling, or both?

 

Once we have this information, we can diagnose the problem and provide a solution.

 

Regards, 

Catheryn