@Thermostate driving mw crazy

[BIGD2]

My wife passed away suddenly on Christmas day due to hospital negligence leaving myself and kids in utter dispar..since then anytime I use the thermostat I constantly hear music playing and I do not know wee it is coming from..I don't know how to check and see if it is that causing something else to start...it was ok at first but now 7 weeks later am constantly tormented by it and am losing my mind ...does any1 know if there is a setting or something that is causing it? I do have Google echo and stuff but i cannot locate were it Is coming from plz help me not to lose myself since we kave lost so much already..

[Jenelyn_O]

Hi BIGD2,

Thanks for reaching out. I'm sorry for the delay. I don't know how you feel, but I am here to help in any way I can. I'd like to know how your devices are set up. Could you please list down all the Google Nest devices set up in your network? Please include if you have any Google Nest speakers and Nest devices so we can further check what's causing this to happen. 

Best,

Jenelyn

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jenelyn.

Thanks,

Archie

[EmersonB]

Hi everyone,

@BIGD2, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Jenelyn and Archie.
 
Regards,
Emerson